Belfast Model
School for Girls

1. Confidentiality.

• You have a right to expect what you talk about in counselling will be kept confidential. There are three exceptions to this:
  1. If child abuse is suspected or reported.
  2. If there is a risk of harm to yourself or other people.
  3. If there is suspected or disclosed criminal acts.

In each case I may have to contact a relevant support agency, such as Social services or your G.P. Where possible I will let you know if this has to happen…

2. Records.

• I keep a written record of your counselling in a locked file.
• You have the right to read your file at any time.
• You may not read the files of other people unless they give their consent.
• Parent(s)/guardians of children under 12 years may request access to their child’s record; I will always discuss this with your child.

3. Releasing Information.

• I will ask your permission to make a referral to another agency.
• You can see any report I write before I send it.
• If another service asks for information about your counselling, I will ask for your permission in writing before sending it.
• If you are involved in a court case I may have to pass on information. I will let you know before hand if this has to happen.

4. Complaints

• If you are not happy with your counselling it is your right to make a complaint.
  1. First you can speak to the Principal (Mr J Graham).
  2. If your complaint needs further attention it can be referred to B.A.C.P of which I am an accredited member.