Student Wellbeing
Reporting a Concern
If you have a question, query or concern about any aspect of school life, please contact:
A Subject or Curriculum Concern
Subject Teacher
Subject
Leader of Learning
Key Stage
Leader of Learning
Assistant Principal
Curriculum Vice Principal
Principal
A Pastoral or Safeguarding Concern
Form Tutor
Year Group Leader of Learning or Assistant Leader of Learning
Key Stage
Leader of Learning
Assistant Principal
Vice Principal
Principal
Where at all possible, parents should avoid coming to the school without an appointment. Instead we ask that you ring ahead to seek an appointment at a time when the member of staff who you need to speak to is free. This avoids any interruptions to teaching and learning, as we do not allow teachers to leave classes for meetings.
Please ring the school, leave a message with our reception team with a brief outline of the issue and the member of staff will call you back as soon as they can. It is reasonable that this call may come the next day (for example, some staff teach all day without a break and then may have a personal appointment/child-care arrangement after school - staff have 48 hours to return a call). Alternatively, you can leave a note in your daughter's planner requesting a call back.
Please note:
Where parents feel their complaint is of a very serious nature, or relates to the health, safety and/or wellbeing of a young person, they should make contact with the Principal's PA and it will be directed to senior staff. All contacts will be dealt with in a strictly confidential manner.
Where at all possible, parents should avoid coming to the school without an appointment. Instead we ask that you ring ahead to seek an appointment at a time when the member of staff who you need to speak to is free. This avoids any interruptions to teaching and learning, as we do not allow teachers to leave classes for meetings.
Where parents feel their complaint is of a very serious nature, or relotes to the heolth, Sofety andlor wellbeing of a young person, they should make contoct with the Principol's PA and it will be directed to senior Staff.